RUDE

Sometimes I encounter rude clients on the phone.. I want this now, I want to speak only to your boss, why hasn't someone sent someone to bring me what I want, my customer is here  and i'm gonna lose the sale if you don't send anyone, do you want me to pay you or not... these are but some of the biting remarks that come out of their mouths, is it just sometimes or most of the time and I just let them pass 'coz I've been there, heard that, done that, done nothing and could do nothing about it... but in rare occassions I encouter the ubber rude people.. here's how the conversation went for 2 days.. i don't know where they got their tact and manners but they are surely lacking of it...

Phone conversation 1: - Tuesday

I was doing something when my nice boss interrupted me to answer a line that is on hold.. Joe put him on hold coz he had to meet his friend at the door.. I had no idea what their conversation was.. I was just trying to help..

Ollie: Hi is there anything I can help you with?

Rude guy: Why are you doing this to  me, I am not talking to you, I want Joe he was taking care of me...

O: I'm sorry but Joe stepped outside to talk to someone...

RG: I don't know why I need to talk to you, I don't want to talk to you, I need the stuff right now coz my customer is here waiting..

O: I'm just trying to help you coz everyone's on the phone and Joe put you on hold. I saw the light was blinking so I thought I could help you. Joe can't help you right now. If you don't want to talk to me you have to hold 'coz he's not here.

RG: let me talk to your boss.. LET ME TALK TO YOUR BOSS...

O: ok just hold on... who's this...

RG: I WANT TO TALK TO YOUR BOSS...

O: who will I say this is...

RG: Johnny...(yeah like I should know you.. you don't even buy anything from us..)

After this I didn't tell my boss he was on the line.. fy for screwing with my almost perfect day... hah.. he disconnected the line after 2-3 minutes.. I asked Joe who the idiot was.. he was from Gold Empire.. and my boss said it was right that I answered him back..yeah you're a rude a$$.. try to learn some phone manners... then my boss calls him and he harrasses my boss why we haven't sent him the stuff yet.. my boss told him you should have sent someone if you're really in a hurry... at least my boss said I was right.. for once.. hahaha...


Phone conversation 2: - Wednesday


It was time for me to go home but hey the phone's ringing again and yes I answered it..

O: ____ Good Afternoon!

Idiot Guy: Hi I saw your stuff on the internet.

O: Do you have a lot number?

IG: what lot number I don't have one..

O: Ok please hold let me find it for you.. I couldn't find it so I was taking longer..

IG: Hello I don't think you know what you're doing.

O: Excuse me you didn't have a lot number so it's taking longer for me to look for it. If you can tell me the lot number it's be easier.

IG: Just transfer me to a guy. I don't talk with girls.

O: My boss can't talk to you right now coz he's on the phone. If you want him just hold.

I put him on hold and I didn't tell my boss he was there... serves you right.. just hold there.. I think he was on hold for the next 5 minutes.. and I think he was calling long distance.. when finally my boss got off the other line he was gone too.. but he called back.. my boss was trying to transfer the phone to Joe coz hes getting irritated that IG didn't know what he wanted.. and I told the people there.. oh that's the idiot who said he doesn't think I know what I'm doing and that he doesn't talk with girls.. so my boss got pissed off and told IG to call back when he know's the lot number of what he was looking for.. nice...

I think I know how this goes now.. Nobody can be mad at me and shout at me or be mean to me except my boss.. which is ok for me coz i let his lectures go from one ear out the other hahaha... but it's nice for once he's standing up for me.. or is he.. hmmm...